User Agreement for Lifesync Conmo Medical Smart Service Platform

Welcome to use the Conmo Smart Medical products!

Before formally using the Kai Meng Smart Medical products, please carefully read the following relevant service agreements and terms:

1 About Us

This agreement is a contract between you and Huizhou Kai Meng Medical Technology Co., Ltd. and its affiliates (referred to as "Kai Meng Medical" or "We") regarding the Lifesync Kai Meng Medical Smart Service Platform (referred to as "Lifesync") app and associated products or services and related technologies and functions (referred to as "the Service"). Huizhou Kai Meng Medical Technology Co., Ltd. is the developer and operator of the Service, owning all rights and operating rights of the Service.

2 Purpose of the Agreement

2.1 In order to ensure that you can use the Service properly, please read this Agreement carefully (minors should read it under the guidance of a guardian), understand the manner in which the Service provides services to you, the allowed and prohibited activities/response plans, and other important information, particularly the provisions concerning exemption or limitation of liability, applicable laws, and dispute resolution.

2.2 When you agree to this Agreement or use the Service as prompted on the webpage, it means that you agree to accept this Agreement and be bound by its terms. Kai Meng Medical reserves the right to modify the Agreement. If the terms of this Agreement are updated, the updates will take effect from the date of publication. After modifying the terms of this Agreement, if you do not accept the modified terms, please immediately stop using the Service. Your continued use of the Service will be considered as your acceptance of the modified terms.

2.3 If you have any questions about this Agreement, please contact us through the contact information provided on the webpage.

3 Conditions of Use of the Service

3.1 You represent and warrant that you have full legal capacity and that your signing and performance of this agreement will not conflict with or result in a breach of any other agreements or arrangements you are obligated to fulfill.

3.2 If you are a minor (under the age of eighteen), please read this agreement with the accompaniment of your parents or other guardians. Do not use this service until they have clearly understood the contents of the agreement and agreed to it.

3.3 This service is not intended for children under the age of thirteen. If you are under the age of thirteen, please do not use this service.

4 Scope of Service Authorization

4.1 We grant you a non-transferable and non-exclusive software license to access and use this service in accordance with this agreement. You do not have any further authorization rights.

4.2 The Lifesync account is the identifier we use to recognize your identity, and ownership of the account belongs to us. As the initial applicant and registrant, you have the right to use the account.

4.3 You are responsible for any consequences arising from all activities under your account. If there is any unauthorized use of this service by someone other than yourself, you promise and guarantee that the user (referred to as “your authorized user” below) is aware of and agrees to this agreement and the privacy policy.

5 Service Content Provided by the Service

5.1 The main service content provided by the service is to provide technical services and technical support for the intelligent and detection devices and/or related products under Kaifeng Medical and its affiliated companies.

5.2 In order to continuously improve your user experience, improve the service content, or due to the addition of subsequent brands and/or products, we will continuously develop new features and provide software updates from time to time. Therefore, existing features may be added or modified due to different versions or our judgment, or temporarily suspended due to regular or irregular maintenance. At the same time, we may make different adjustments to the names, functions, presentation forms, etc. of the products or services without special notice.

5.3 We will make every effort to ensure the accuracy and completeness of the services you use. However, due to well-known objective factors such as internet technology, the information involved in this service may have a certain lag or errors. Please be aware and understand this. If you find any errors or have any questions about the service information, please stop using this service and notify us as soon as possible.

6 Rules for Using the Service

You promise and agree to access and use this service in a legal and ethical manner in accordance with this agreement.

You shall not transmit any content with the following characteristics through this service or engage in any activities with the following characteristics through other means:

(a) Uploading, downloading, storing, copying, publishing, transmitting, sending by email, or providing content that is prohibited by laws, regulations, and policies, such as:

i. Contrary to the fundamental principles established by the constitution;

ii. Endangering national security, leaking state secrets, subverting state power, or undermining national unity;

iii. Harming national honor and interests;

iv. Inciting ethnic hatred, discrimination, or undermining ethnic unity;

v. Undermining the state’s religious policies or promoting cults and feudal superstitions;

vi. Spreading rumors, disrupting social order, or undermining social stability;

vii. Spreading obscene, pornographic, gambling, violent, murderous, terrorist, or inciting criminal activities;

viii. Insulting or defaming others, infringing upon the legitimate rights and interests of others;

ix. Harming social ethics or excellent cultural traditions of the nation;

x. Infringing upon the patent rights, copyrights, trademark rights, reputation rights, or any other legitimate rights and interests of any third party;

xi. Containing other content prohibited by laws and administrative regulations.

(b) Infringing upon the privacy rights, trade secrets, trademark rights, copyrights, patent rights, and other legitimate rights of others;

(c) Engaging in any illegal trading activities, such as selling firearms, drugs, banned drugs, or other prohibited items;

(d) Planning or engaging in illegal activities such as money laundering or cashing out;

(e) Deleting any copyright, trademark, or other proprietary notices contained in this service;

(f) Copying or modifying all or part of the content of this service, or allowing this service or any part of it to be merged or incorporated into any other program;

(g) Accessing or attempting to access or damage any part of this service or related systems or networks without authorization;

(h) Decompiling, decoding, or reverse engineering this service or any part of it, or creating derivative works based on this service or any part of it, or attempting to engage in similar activities prohibited by applicable laws.

(i) Distributing, licensing, leasing, selling, reselling, transferring, publicly displaying, publicly performing, transmitting, broadcasting, disseminating, or otherwise using this service;

(j) Impersonating others, falsely claiming or misrepresenting your relationship with someone or some entity;

(k) Using this service (or any part of it) for illegal purposes, in any unlawful manner, or in violation of this agreement, or engaging in any fraudulent or malicious activities, including but not limited to invading this service (or the website linked to this service) or any operating system or implanting malicious code, including viruses or harmful data;

(l) Infringing upon the intellectual property rights of Kaifeng Medical or any third party when accessing and using this service;

(m) Using this service for commercial purposes without prior written permission from Kaifeng Medical;

(n) Engaging in any illegal commercial transactions using this service, such as selling firearms, drugs, illegal items, pirated software, or other prohibited items;

(o) Requesting others’ login information or accessing others’ accounts;

(p) Engaging in money laundering, cashing out, or pyramid schemes;

(q) Violating this agreement (or any part of it), or promoting or inciting such behavior;

(r) Engaging in other behaviors that violate national laws, regulations, rules, policies, or this agreement. If you violate the above rules and cause any damage to us, you shall bear the responsibility in your own name and indemnify us from any losses or damages arising therefrom. You shall fully compensate us for any and all losses, third-party claims, administrative penalties, damages, and/or expenses incurred or suffered by us as a result of your violation of relevant laws or this agreement, including reasonable attorney fees.

7 Protection of Personal Information

7.1 Kaifeng Medical attaches great importance to the protection of your personal information and privacy. You understand and agree that, in the process of using this service, for the necessary purposes of providing this service or based on your consent, we will process your personal information in accordance with the “Lifesync Kaifeng Medical Smart Service Platform Privacy Policy” (hereinafter referred to as the “Privacy Policy”). Therefore, you need to carefully read the separate and explicit Privacy Policy to understand the purposes, methods, types, retention periods of processing personal information, the ways and procedures for exercising user rights, and the measures taken by Kaifeng Medical to protect your personal information.

7.2 By agreeing to use this service, you also accept various information services provided by us.

8 Disclaimer

8.1 This service is only for your personal use or the use of your authorized users and shall not be provided to any third party. You agree that we shall not be liable for any losses caused by unauthorized use of this service.

8.2 This service may be interrupted, delayed, or interfered with for reasons beyond our control and at unknown times during use. You agree that we shall not be liable for any claims arising from or related to such interruptions, delays, interferences.

8.3 All data within the application, such as blood oxygen, pulse, blood pressure, blood sugar, body temperature, and body fat percentage, are directly measured through devices (respirators, oximeters, blood pressure monitors, glucose meters, thermometers, weighing scales, etc.) or derived from the integration of device measurement data and relevant personal body information provided by you. The values are comparable to professional medical data but are for reference use only and should not be used as a basis for clinical medical decisions. Before making any medical decisions, users should seek advice and opinions from doctors.

8.4 This service is provided on an “as-is” and “as-available” basis, without any form of warranty or endorsement. To the maximum extent permitted by applicable law, we do not acknowledge any express or implied warranties, conditions, or other agreements in relation to the following, nor do we make any guarantees, commitments, statements, or warranties:

(a) The completeness, accuracy, reliability, or timeliness of any content provided by this service or obtained through this service;

(b) The existence of defects, errors, viruses, vulnerabilities, or other harmful elements in this service or the servers hosting this service;

(d) Any guarantees related to specific functions of this service or the reliability, quality, or accuracy of any information obtained when using or accessing this service;

(e) The security and accuracy of this service;

(f) Whether this service is reliable, of high quality, accurate, available, or capable of meeting your needs, producing specific results, or achieving specific outcomes. We shall not be liable for any losses or damages arising from or related to your complete or partial reliance on, use of, or interpretation of this service, or any information obtained when you (or anyone else) access and/or use this service.

Some countries’ laws do not allow the exclusion or limitation of certain warranties, guarantees, or liabilities in contracts. If these laws apply to you, the exclusion or limitation clauses mentioned above, in whole or in part, may not apply. Nothing in this agreement affects your statutory rights as a consumer.

9 Intellectual Property Statement

9.1 Kaifeng Medical is the holder of the intellectual property rights of Lifesync, including copyrights, trademarks, patents, trade secrets, and all other intellectual property rights related to this software, as well as all information related to this software (including but not limited to text, images, audio, video, graphics, interface design, configuration, data, or electronic files), which are protected by the laws of the People’s Republic of China and relevant international agreements. Kaifeng Medical owns the aforementioned intellectual property rights.

9.2 Without prior written consent from Kaifeng Medical, users shall not independently or allow any third party to use or transfer any of the aforementioned intellectual property rights for any commercial or non-commercial purposes. Kaifeng Medical reserves the right to pursue legal liability for such actions.

9.3 You understand and agree that for non-personal information such as text, images, videos, audios, and other information generated by you during the use of this service, except for personal information, you grant us and our affiliated companies a worldwide, non-exclusive, royalty-free license to use (including for commercial purposes) and sublicense to third parties, as well as the right to gather evidence and initiate legal proceedings against third-party infringement in your own name within the legally prescribed protection period. You agree that we may store, use, copy, modify, edit, publish, display, translate, distribute, or create derivative works of your non-personal information, and incorporate such information into other works in any known or future-developed form, media, or technology.

10 Termination and Termination of the Agreement

10.1 You may terminate the agreement by canceling your Lifesync account, withdrawing your consent to this agreement, or ceasing to use this service. Upon termination of the agreement, your right to use this service will be terminated immediately. We shall not be liable for any consequences resulting from the termination of this agreement, including the termination of your user account and the deletion of your user content. We may retain data backups of certain information, but we are not obligated to provide you with the information materials generated by your use of this service.

10.2 In the event of your violation of the rules, we may suspend, restrict, cancel, or terminate your access to all or part of this service in accordance with applicable laws, without any liability to any individual or third party. In cases of serious violations, legal liabilities may also be pursued. We will make reasonable efforts to notify you before taking the aforementioned actions. However, we may immediately suspend, restrict, cancel, or terminate your access to all or part of this service without prior notice in the following circumstances:

(a) You violate or we have reason to believe that you are about to violate any provisions, policies, or guidelines contained in this agreement;

(b) You or your authorized users engage in fraudulent or illegal activities or provide us with false or misleading information;

(c) Responding to requests from law enforcement agencies or government authorities in accordance with valid legal procedures;

(d) For emergency system or hardware maintenance or updates;

(e) Due to unforeseen technical, security, or business reasons.

The expiration or termination of this agreement shall not affect the conditions explicitly stated in this agreement that can still be operated or remain effective after its expiration or termination, nor shall it affect any accrued rights or obligations or any rights or obligations that should continue to be valid after the expiration or termination of this agreement.

11 Applicable Law and Dispute Resolution

This Agreement shall be governed by the laws of the People’s Republic of China. You and we agree that the place of signing this Agreement is Longgang District, Shenzhen City, Guangdong Province, China. In the event of any dispute between the parties during the performance of the contract, the parties shall resolve it through negotiation. If negotiation fails, the parties shall submit the dispute to the people’s court with jurisdiction over the place of signing this Agreement for resolution through litigation.

12 Other Provisions

12.1 If any provision of this Agreement is deemed invalid or unenforceable, that provision shall be severed and the remaining provisions shall remain in full force and effect.

12.2 Nothing in this Agreement shall be construed as establishing any cooperation or agency relationship between you and us. Neither party has the authority to incur any liability, obligation, or cost on behalf of the other party or enter into any contract or other agreement on behalf of the other party.

12.3 The headings of all provisions in this Agreement are for convenience only and shall be disregarded in interpreting this Agreement.

12.4 If any provision of this Agreement is invalid or becomes invalid or unenforceable for any reason, the other provisions of this Agreement shall remain in full force and effect and shall be binding on both parties to this Agreement.

13 Contact Us

If you have any questions regarding this Agreement, please contact us at 000-000000 or send your inquiries to email address 000000@000.com. We will provide you with necessary assistance. (Contact information to be supplemented)

Lifesync Lifelong Medical Smart Service Platform

The Lifesync Lifelong Medical Smart Service Platform Privacy Policy was drafted on September 19, 2023.

The Lifesync Lifelong Medical Smart Service Platform (hereinafter referred to as “Lifesync”) app and its associated products or services, as well as related technologies and features (hereinafter referred to as “the Service”), are developed and operated by Huizhou Conmo Medical Technology Co., Ltd. (hereinafter referred to as “Kaimeng Medical” or “we”), providing you with a service platform for health monitoring and related guidance. We are very concerned about the protection of your personal information and privacy. We will provide appropriate security measures for your personal information in accordance with legal requirements and industry-accepted security standards.

This Privacy Policy is intended to help you understand how we collect, use, store, and protect your personal information, as well as inform you of your rights. Please read and fully understand this Privacy Policy, paying special attention to certain important content. Accepting or agreeing to this Privacy Policy means that you: confirm that you have reached the legal age required to accept this Privacy Policy; agree to accept this Privacy Policy on behalf of yourself or the individual you legally represent; and acknowledge that your use of our products and/or services is subject to this Privacy Policy.

If you have any questions, opinions, or suggestions regarding this Privacy Policy, please contact us.

(Contact information to be supplemented)

By reading this Privacy Policy, we hope you understand the following:

How we collect information

What data we collect and how we collect it

How we use the data and for what purposes

How we protect your personal data

Your rights

Privacy commitment

Policy update explanation and privacy feedback channels

How we collect information

We primarily collect your personal information through the following three methods:

Information you directly provide: We collect and store the information you provide to us when using our products and/or services, including information you provide when registering a Lifesync account, filling out information online during the use of the Service, applying for products and/or services, resolving disputes, or contacting us regarding our products and/or services, as well as information about your transactions and activities generated during the use of our services.

Information we collect actively: During your use of our products and/or services

(including in the background running state), we collect information sent to us by the products, computers, mobile phones, and other access devices related to the Service.

Information we obtain from other sources: With your consent, we may also obtain your relevant information from affiliated companies, partners, and third-party organizations that have legally established and lawfully retained your information.

The following are possible scenarios for data collection in the Service:

Account registration, login, authentication, and third-party account binding

Device connection (via network and/or Bluetooth)

Real-time dynamic monitoring

Intelligent analysis and processing

Remote data sharing and special situation notifications

Generation of analysis reports and personalized recommendations

If you refuse to provide certain information, it may affect the normal experience of the Service in the above scenarios.

What data we collect

When you use the Service, we will ask you to provide the personal information necessary to provide you with the service. If you fail to provide personal information, we may not be able to provide our products or services to you.

We collect the following types of data (which may or may not be personal information):

Account information: The phone number, email account, avatar, personal signature, nickname, gender, time zone, language, and regional data you use when registering an account with Lifesync.

Device information: Your mobile phone operating system version, mobile phone brand and model, as well as the product and/or device information involved in your use of the Service.

Device record information: Information obtained directly from devices (such as ventilators, pulse oximeters, blood pressure monitors, blood glucose meters, thermometers, weighing scales, etc.) through direct measurement and/or comprehensive processing.

Health information: Your date of birth, height, weight, gender data, and other physical information, previous medical diagnoses and/or tests (such as diagnosed with arrhythmia), current and/or previous use of certain medications (such as blood thinners), certain family history (such as a history of atrial fibrillation), and/or health habits (such as smoking), etc.

Network information: We may collect network types, network signals, and other information related to specific functions of the Service.

Third-party account information: With your authorization, we may obtain your third-party account public information (such as avatar, nickname, and other information displayed on the page) from third parties (such as Facebook, WeChat) and bind it to your Lifesync account, allowing you to log in and use our products/services directly through third-party accounts. We will use your relevant information within the scope of your authorized consent.

How we use the data and for what purposes

The collection of personal information-based data is for the purpose of providing services and/or products to you, and we are required to comply with applicable laws and regulations. By accepting this Privacy Policy, you hereby consent to the processing and disclosure of personal data by our affiliated companies (communication, social media, technology, and cloud businesses) and third-party service providers (as defined below) for the purposes stated in this privacy policy.

We may use your personal data for the following methods and purposes:

Account setup: Personal information collected when creating an account on our website or through our mobile devices will be used to establish personal accounts and user data pages.

Determining phone compatibility: Phone information will be used to determine if your phone can use Lifesync.

Providing health monitoring services: Data collected through continuous dynamic monitoring in silent or background mode will be processed and displayed to you through this service.

Providing network-related services: Our devices may use network types and network signals to prompt users to download updated versions in different network environments.

Service optimization: We will use recorded data to improve the quality of our services.

Device management: Collected device data related to this service will be used to manage the bound devices.

Improving software stability: Collected error records will be used to analyze software quality and provide better services.

Authorized data correlation: With your authorization, we will receive and send your diet, weight, body fat, sleep, blood pressure, blood lipids, and other data to and from Apple Health and Huawei Health. Any information obtained through the use of Apple Health and Huawei Health will not be shared or sold to any third party, including advertisers and other agents. We will not use the information from Apple Health and Huawei Health for marketing, advertising, data mining, or similar services.

Accessibility services: This permission is intended to quickly help users set up background protection and floating permissions. This permission is mainly for assistive and usability services. After the app is set up, this service will be automatically disabled. If you do not want to use this service, you can also manually disable it. Minors should use this service under the authorization of their parents or guardians.

We may share and disclose your personal data:

Sharing: We will not sell any personal information to third parties except in forms permitted by law. However, we may disclose your personal information to third parties, including but not limited to the third parties and affiliated companies listed in this section, for the purposes stated in this privacy policy.

Affiliated companies: For the purposes stated in this privacy policy, we may disclose your personal information to other affiliated companies (including parent companies, subsidiaries, etc.) in order to provide you with the full functionality of our products or services.

Third-party service providers: In certain cases, third parties may provide services to you through our service (individually or jointly with us). For example, collecting user feedback, analyzing data, providing marketing assistance, providing search results and links, and providing other customer services. They may access personal information necessary to perform their functions, but they may not use it for other purposes. We will only disclose your personal information to third parties within the scope of such transactions or services.

Disclosure: We will only disclose your personal information in the following

circumstances:With your explicit consent;

When seeking professional advice from third parties, such as lawyers, auditors, accountants, internal control consultants, or other types of consultants;

Based on legal disclosure: We may disclose or publicly disclose your personal information in accordance with legal and regulatory requirements, to fulfill audit obligations and meet regulatory requirements, or in response to legal proceedings, litigation, or mandatory requirements from government authorities. In such cases, we may not seek your consent.

As part of scientific research or public welfare activities, as a component of successful demonstrations, we will de-identify your personal information before using it.

Methods to protect your personal data We take the security of your personal information very seriously. We implement reasonable and appropriate industry-standard security controls to protect the confidentiality of your information, including through our management, technical means, or storing it in systems with limited access and physical security measures. Despite our security measures, we cannot guarantee complete confidentiality. At the same time, the security of your data also depends on you. Please be aware of the information environment security when using this service and keep your Lifesync account password and other passwords set by you or provided by us secure. To address potential risks such as personal information leaks, damages, and losses, we have established procedures for handling suspicious data security vulnerabilities. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately using the contact information below. (Contact information to be provided)

Your Rights

Right to be informed: Your personal data and related information may be stored in our database for a period of three years, and you may request to view certain information in accordance with relevant regulations.

Right to rectification: If you find that your personal information has changed or that there are errors in the personal information we process about you, you can make corrections through (to be supplemented).

Right to erasure: You have the right to delete your personal information yourself or contact us to delete it, except for exceptions specified by laws and regulations. For some of your personal information, you can delete the information you provided by yourself through the relevant product and/or service functionality we provide. You can make a request to delete personal information from us by email or letter in the

following circumstances:

If our processing of personal information violates laws and regulations;

If we collect and use your personal information without obtaining your consent;

If our processing of personal information violates the agreement with you;

If you no longer use our products or services, or if you cancel your account;

If we no longer provide products or services to you. If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us to delete it in a timely manner, unless otherwise provided by laws and regulations or unless these entities have obtained your independent authorization.

After you delete information from our service, we may not immediately delete the corresponding information from our backup systems, but we will delete this information when the backups are updated.

Right to change authorization scope: Certain business functions require some basic personal information to be completed. For additional collection and use of personal information, you can adjust the settings on your device at any time. You can disable permissions such as notifications, network, camera, photos, location, Bluetooth, Wi-Fi, etc. in the device operating system, change the scope of consent, or revoke your authorization. After revoking authorization, we will no longer collect information related to these permissions. However, your decision to revoke consent or authorization will not affect the processing of personal information that we have carried out based on your authorization. The display and disabling methods of permissions may vary on different devices, so please refer to the instructions or guidelines provided by the device and system developers.

Right to terminate the agreement: You can terminate the privacy policy by canceling the previously registered account or by withdrawing your consent to the privacy policy in the "Settings". After receiving your request to cancel the account, we will complete the verification and processing within 15 working days. After the account is canceled, we will stop providing products or services to you. To respond to your above requests and ensure security, you may need to provide a written request or other means to prove your identity. We may ask you to verify your identity before processing your request. We will respond within thirty days. If you are not satisfied, you can also file a complaint through the following channels

For reasonable requests, we generally do not charge a fee, but for multiple repeated requests or requests that exceed reasonable limits, we may charge a certain cost depending on the circumstances. We may refuse requests that are groundless, require excessive technical means (such as the need to develop new systems or fundamentally change current practices), pose risks to the legitimate rights and interests of others, or are difficult to implement.

We will not be able to respond to your request in the following circumstances:

Related to the fulfillment of obligations by the personal information controller as required by laws and regulations;

Directly related to national security and defense security;

Directly related to public safety, public health, and major public interests;

Directly related to criminal investigation, prosecution, trial, and execution of judgments;

The personal information controller has sufficient evidence to show that the personal information subject has subjective malice or abuses rights;

Difficult to obtain the consent of the personal information subject or other individuals to protect the major legitimate rights and interests of the personal information subject or other individuals, such as life and property;

Responding to the request of the personal information subject will cause serious damage to the legitimate rights and interests of the personal information subject or other individuals or organizations;

Involving trade secrets.

Children’s Privacy Policy

This product is not intended for children under the age of fourteen or the equivalent minimum age in the relevant jurisdiction. If we discover that we have collected personal information of children under the age of fourteen, we will take measures to delete such information as soon as possible. If you find that we have collected personal information of children under the age of fourteen, please contact us to delete it.

Privacy Commitment

To ensure the security of your personal information, we have communicated the company’s privacy and security guidelines to all Lifesync Medical staff and strictly implement privacy protection measures within the company.

Policy Update Explanation and Privacy Feedback Channels

Our privacy policy will be updated from time to time and any changes to this policy will be posted on this page. In the event of significant changes, we will also provide more prominent notice (such as sending notifications by email or pop-up notifications during user use) to explain the specific changes to the privacy policy. We recommend that you regularly check this webpage for the latest information on our privacy policy.

If you have any questions or concerns about this privacy policy, please contact us. If you have any questions about the service, please use the contact information to contact us. Please note that deleting the app may not terminate the agreement.